The Details of Private Branch Exchange

Private Branch Exchange helps to maintain internal and external communication in an organisation or an enterprise. Traditionally, PBX was a hardware system handling routing and call switching. PBX is different from PSTN through it can connect to it. In this, the main communication circuit or the trunk lines connect to the endpoints to handle small amounts of traffic. The connection is exchanged through a switching system, which in turn, routes a large number of calls through limited lines.

Types of PBX 

There are 2 types of Private Branch Exchange. Traditional PBX and IP based PBX. These 2 are further categorised into 2 types.

Traditional PBX

• ·         On-Premise PBX
• ·         Hosted traditional PBX

IP Based PBX

• ·         On-Premise
• ·         Hosted IP PBX

IP PBX & Hosted PBX

 IP PBX enables call switching between VoIP users. While the traditional PBX worked on telephone line and switches, IP PBX uses the internet to channel calls. This system helps to connect telephone extensions to the PSTN and provides a secure internal communication system for the business.

Hosted Private Branch Exchange is a PBX system that a third party service provider builds, delivers and manages. It is an IP based telephony solution that is provisioned and accessed entirely through the internet. The other terms used for Hosted PBX are cloud PBX or Hosted VoIP. It is similar to traditional Private Branch Exchange, without any need for an in-house PBX system.

VoIP Business

 Hosted VoIP Business is a form of retail VoIP Business. This means the hardware and PBX are hosted at an off-site location away from where the VoIP service is used. This is also at times referred to as Cloud PBX because it allows the business to use the service through a web portal. Hosted VoIP Service is suitable for small or medium-size businesses. As Hosted VoIP Provider manages everything behind the screen, clients or customers, on the other hand, do not require to purchase anything other than IP Phones. Some service Providers offer Hosted VoIP Services in a package including all the necessary details like Softswitch, server, and dialer all three together. To know more about Hosted VoIP Business check here.